Whether you or your loved one plans to move across the country or into an assisted living facility far away, you don’t have to make the trip in a small car. Traveling can be tough on anyone, especially those with preexisting medical conditions. If you want to make the trip easier and more comfortable for your loved one, you should consider a non-emergency medical transportation company. Read on to explore the questions to ask about long-distance medical transport before committing to a specific company.

Will My Loved One Be Comfortable?

Your top priority should be your loved one’s comfort throughout the trip. Although you can’t guarantee the ride will be completely smooth, the transport company should take measures to make your loved one as comfortable as possible during the drive. Whether they need to be in a bed or wheelchair, our team at TransMedCare will ensure your loved one is safe and comfortable.

Can Family Members Ride Along?

Traveling alone can be a daunting situation, especially for someone who’s sick. With that said, you should ask the transport company whether family members are permitted to ride along. Many companies allow family members to ride with their loved ones; however, each company may have set restrictions or guidelines determining how many people can go. If you need to know specific details on this matter, contacting individual transport companies is always a good idea.

How Much Does It Cost?

When choosing a medical transport service provider, the price is one of the most critical factors that can determine your decision. Each transport company sets its own pricing for different services; therefore, you should always ask for a cost breakdown before booking the service. Believe it or not, your insurance may cover all or a portion of the overall cost of long-distance transport services. If you’re unsure about this aspect, contact your insurance provider before scheduling anything.

Does This Provider Offer Door-to-Door Services?

Door-to-door services may be necessary for many who need transportation, and it’s important to ask the transport company if they can pick you up directly from your doorstep and deliver you to the door of your destination. This is usually a critical part of transportation, unless it’s not necessary for your medical circumstances.

Is the Staff Well-Trained?

It’s no secret that the transport staff needs to have some level of training and knowledge, but the level required may vary depending on the circumstances. For instance, a short-distance trip may only require someone with caregiving experience. On the other hand, a long-distance journey calls for someone with more advanced training, such as a nurse or paramedic. Be sure to ask about the training level of the staff that will be caring for your loved one.

Now that you know the important questions to ask about long-distance medical transport, you’ll be able to make the best decision when it comes to getting your loved one where they need to go. Above all, proper care and comfort should be your number one priority.