Suppose your loved one needs transportation to and from an appointment or another function. They can’t drive themselves, but you aren’t available to take them where they need to go, either. Hiring a rideshare service like Uber or Lyft may be tempting, but it’s not always the best option for older people. If your loved one has an existing medical condition or requires care while on the road, you should understand why rideshare services aren’t a viable alternative to non-emergency medical transportation (NEMT).

Lack of Medical Training

Medical training is a large part of NEMT companies, and rideshare drivers simply don’t have the necessary knowledge to help someone with medical needs. Furthermore, NEMT crews consist of multiple people, whereas rideshares usually have just the driver. If your loved one needs medical assistance during the trip, a NEMT company is the best way to ensure they’re well cared for.

The Vehicles Aren’t Suitable

Because rideshare drivers typically use their personal vehicles, they may not be suitable for wheelchair and handicap accessibility. On the other hand, long-distance transport services usually have a fleet of large, well-equipped vans to make the trip comfortable for your loved one. While you may not think much about it, the vehicle determines the level of safety, comfort, and smoothness of the entire trip.

You Never Know Who’s Coming

When booking a rideshare, you never know who’s coming to pick you up—this isn’t a great situation for your elderly loved one. When you hire an NEMT company, you’ll know that the crew preparing to transport your loved one is reliable, friendly, and ready to travel safely. Additionally, extensive background checks are one of the first requirements for staff eligibility at the time of hire; therefore, you can have peace of mind when booking the ride.

Safety and Comfort Are Essential

Safety and comfort are most likely your priorities when it comes to transportation for your loved one, and they are essential factors to consider before hiring any service. You can ensure their comfort and safety when you hire our team at TransMedCare to transport your loved one wherever they need to go. Rideshare services may or may not meet your needs and expectations, so it’s not something you should take a chance on.

Now that you know why rideshare services aren’t a viable alternative to NEMT, you can make the best decision for your loved one’s health and safety. Transportation is essential, and you have a choice regarding the trip’s details—consider an NEMT company to get them there safely.